Press Release

FWD Insurance opens two independent marketing offices in Medan

27 October 2023

PT FWD Insurance Indonesia (“FWD Insurance”), a customer-led and digitally enabled life insurance company in Indonesia, is expanding access of FWD Insurance’s products by opening two independent marketing offices in Medan, North Sumatera Province.

Desy Natalia Widjaya, Director, Chief Financial Officer FWD Insurance said, “The opening of these independent marketing offices aims to strengthen FWD Insurance’s presence in North Sumatera Province, where a total of three marketing offices have been established to expand access for the people of North Sumatera Province, in accessing FWD Insurance products. This also aligns with the Financial Services Authority's (OJK) programme to increase financial inclusion. The opening of these additional two independent marketing offices shows our commitment to provide insurance products and experiences that are easy to know, easy to buy, easy to claim, easy to engage, and most importantly, easy to love. It reinforces our vision of changing the way people feel about insurance. With our growing agency sales force which has now reached more than 10,000 agents, and Medan being one of FWD Insurance’s focuses, we’re excited to provide protection solutions to more people in Indonesia.”

Below is the list of the newly launched FWD Insurance’s independent marketing offices in Medan:

  1. Komp. Cemara Asri, Jl. Boulevard Timur No. 8G Sampali, Percut Sei Tuan , Kab. Deli Serdang Sumatera Utara
  2. Jl. Setia Budi Komplek Tasbi I Blok C No. 8A (Setia Budi Square) Medan Selayang, Kel. Tanjung Sari, Medan, Sumatera Utara 20133

Along with the opening of independent marketing offices in Medan, FWD Insurance has also introduced the FWD Berkah Pendidikan to the people of Medan city. FWD Berkah Pendidikan is the first education insurance product in Indonesia that provides insurance benefits with counseling support services for parents to assist their children in preparing for the future. This can be a solution to gain access to higher education at university.

Desy concluded, “With the establishment of the independent marketing offices, we hope to make easier access for people from various parts of the city and help more people in Medan to gain protection with insurance products. We also equipped our insurance agents with digital sales tools, offering our customers a more convenient experience in purchasing insurance products.”

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