Press Release

FWD Insurance introduces lifestyle app Omne for customers to build better micro-habits

20 May 2024

PT FWD Insurance Indonesia (“FWD Insurance”) a digitally enabled and customer-led insurance company in Indonesia, has launched Omne by FWD (“Omne”), an application that allows customers to manage their insurance policies, lead a better lifestyle, and maximise their daily activities with #DoLifeat100%.

Customers can access insurance menu on Omne, such as viewing policy information, submitting claims, tracking transactions, updating beneficiary information, fund switching, fund summary, partial withdrawal, and agent information, by linking their FWD insurance policies. Insurance menu feature will always be continuously updated to suit customers’ needs.

Omne also provides lifestyle features such as Insta Health* that monitors your blood pressure, breathing rate, pulse, skin age, and stress levels; Guided Moments (Get Fitter and Sleep Better) that improve your focus through meditation, mindful breathing, and workout programmes; Mini Games that boost your focus and energy levels, and Capture the Moment that facilitates creativity through Origami Art creation and customised art gallery.

Desy N. Widjaya, President Director FWD Insurance said, “FWD Insurance has introduced Omne to help people manage their insurance’s policy, develop better micro-habits, achieve their daily goals and live healthier lifestyles. Omne can be downloaded from the Apple App Store and Google Play Store and used for free."

Indy Barends, a public figure, shared her experience using Omne. “Due to my tight schedule, I need an assistant to keep my performance at 100%. Thanks to Omne, my daily routine has improved – all the way from waking up in the morning to sleeping at night. Not only are my micro-habits better, but I also have closer access to my insurance policies. With Omne, I can maintain a healthy lifestyle and manage my insurance plans easily.” said Ms. Barends.

Omne’s presence is important to FWD Insurance’s commitment of realising the company’s vision of changing the way people feel about insurance. FWD Insurance prioritises service excellence, providing an insurance experience that is easy to understand, access, buy, claim, and most importantly, fun.

The commitment doesn't stop there. To provide a more meaningful social impact, FWD Insurance is collaborating with SOS Children’s Villages giving donation to improve children’s access to education for every insurance policy linked to Omne from May 20 May – 19 July 2024.

SOS Children’s Villages is a non-profit, non-governmental social organisation that is active in supporting children’s rights and is committed to providing children who have or are at risk of losing parental care with their primary needs, which are a loving family and home.

“We hope that Omne will be useful for everyone to maximise their daily activities and do life at 100%” concluded Ms. Widjaya.

Besides Indonesia, Omne is also available in The Philippines, Hong Kong SAR, Macau SAR, Thailand, Japan, Vietnam, Malaysia, Singapore and Cambodia.

More information about Omne can be accessed at https://www.fwd.co.id/id/omne-by-fwd/

*) Insta Health feature is not an application to provide self-diagnosis.

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