FWD Insurance Launches FWD Critical First Protection, a Brand-New Critical Illness Insurance without Limitations on the Number and Types of Critical Illnesses

Jakarta, 25 May 2022 – PT FWD Insurance Indonesia (“FWD Insurance”), a leading digital-first life insurance provider in Indonesia, launches FWD Critical First Protection, a critical illness insurance product that offers total protection without any limitations on the number and type of critical illness. Not only does it provide protection that’s easy to understand and easy to claim, FWD Critical First Protection also offers the opportunity of return premiums at the end of the insurance period. 

Everyone has their own lifestyle based on their daily habits and passions. Ultimately, having a healthy body allows us to continue to live life to the full. The challenge is to maintain a healthy body with the various temptations and burdens faced, so it’s important to ensure that we’re protected when  unexpected risks occur, such as critical conditions and illnesses. FWD Insurance believes that insurance can be a source of empowerment for people to continue to celebrate living, and comes with an easy and affordable protection solution. FWD Critical First Protection can offer a sense of calm knowing that you can maintain a quality of life, no matter the  condition.

Director, Chief of Operations, Product Proposition & Sharia, Ade Bungsu said, “We wanted to introduce a new generation of pure insurance products that provide total protection without being limited to the number or types of critical illnesses, whether frequent diseases such as cancer, stroke, and heart attack or stroke, and even rare critical illnesses and, in some cases, those that are currently unknown. Through FWD Critical First Protection, we offer protection solution that is not only easy to understand, but also easy to claim and covers a wide range of critical caused by illness or accident.” 

Here are the  top four benefits to FWD Critical First Protection:

1. Provide benefits from the early stage of critical illness and can be claimed up to 200% of the sum insured, including under the circumstance that the risk of death occurs. 

2. Claim will be paid based on critical conditions resulting from illness or accident, not by the type of illness.

3. Exemption of premium payment after claim of 50% sum insured is given.  

4. The opportunity to receive 100% return of premium by the end of the insured period (should no claim be made during the period).


FWD Critical First Protection products are available through agency channels supported by customer-led innovative insurance services, that are simple and easy to e access. This is in line with FWD Insurance's vision of changing the way people feel about insurance. 

For more information, please visit fwd.co.id.