We’re here to help every step along the way

We’re here to help every step along the way

Support and claims

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Our wide network of hospitals and clinics

We have a global network of over 1000 hospitals and clinics. Here, you can find your nearest one.

Frequently asked questions

Support

Call customer support

We’re always ready to help you.

Toll-free customer support

We’re always ready to help you. You can click below to contact us with our toll-free service.

Ask Fi

Our chatbot has been trained to help in all kinds of ways in super-fast speed. Need help fast? Fi is your best option (Fi will know exactly how to organize alternative support options if your queries are very complex).
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Email us

Drop us an email via customercare.id@fwd.com and we’ll get back to you as soon as possible.